Services & Policies 

CANCELLATION POLICY FOR COACH USAGE! 

ALL CANCELLATIONS  MUST BE MADE 30 DAYS PRIOR TO DEPARTURE. WE WILL KINDLY REFUND 100% WITHIN 30 DAYS OF DEPARTURE. ALL DEPOSITS ARE NON-REFUNDABLE ON PAID & UNPAID BALANCE PAST THE DUE DATE. NOTE: CHECKS FOR REFUNDS WILL BE ISSUED 14-21 DAYS AFTER DATE OF DEPOSIT. 


Membership Cancellation

IF YOU DECIDE AT ANYTIME THAT THE JOURNEY TRAVEL & TOURS MEMBERSHIP PROGRAM IS NOT RIGHT FOR YOU, SIMPLY LET US KNOW AND YOUR MEMBERSHIP WILL BE CANCELLED WITH NO FURTHER OBLIGATION. ALL ACCESS TO BENEFITS (GIFTS & BONUSES) INCLUDED WILL BE STOPPED. NO REFUNDS FOR MEMBERSHIP FEE'S PAID.


Insurance 

UPON REQUEST WE WILL HAVE A CERTIFICATE OF INSURANCE SENT TO YOU. INSURANCE CERTIFICATES ISSUED SAME DAY IN MOST INSTANCES.


Safety Record 

THE JOURNEY HAS AN UNDERSTANDING SAFETY RECORD, WITH ALL OF OUR DRIVERS BEING COMPLIANT WITH THE U.S.DOT, HAVING OUTSTANDING DRIVING RECORDS.


About Our Fleet 

HERE AT THE JOURNEY TRAVEL & TOURS WE TAKE PRIDE IN THE FLEET WE HAVE BEEN BLESSED WITH. WE CURRENTLY OPERATING 57 SEAT PASSENGER DELUXE MOTOR COACHES WITH BATHROOMS, 39 SEAT PASSENGER BUSES WITH BATHROOMS AND 31 SEAT PASSENGER BUSES WITHOUT BATHROOMS. WE HAVE WHEELCHAIR ACCESSIBLE LIFTS IN TWO OF OUR FULL SIZE COACHES. WE ARE ABLE TO TRANSPORT TWO WHEELCHAIRS ON BOARD EACH BUS SAFELY WITHOUT THE PASSENGER EVER HAVING  TO GET OUT OF THEIR CHAIR. OUR FLEET OF FULL SIZE BUSES CONSIST OF NEW AND LATE MODEL COACHES THAT ARE ALL VANHOOL MODELS. OUR MID SIZE BUSES ARE FREIGHT LINER CHASIS WITH MERCEDES ENGINES THAT ARE PRODUCED BY GENERAL COACH CO.


Privacy Policy

WHAT INFORMATION DO WE COLLECT?

WHAT DO WE USE YOUR INFORMATION FOR?

DO WE USE COOKIES?

YES

DO WE DISCLOSE INFORMATION TO OUTSIDE PARTIES? 

NO

THIRD PARTY LINKS?

CHILDREN'S ONLINE PRIVACY PROTECTION ACT.

YOUR ACCOUNT.

CHANGES TO OUR PRIVACY POLICY.

THIS POLICY WAS LAST MODIFIED ON 2/24/2017

CONTACTING US


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